Investor Charter
DISCLOSURE : In order to facilitate investor awareness about various activities which an investor deals with, SEBI and Exchanges has prepared an Investor Charter inter-alia detailing the services provided to Investors which is displayed here for Investor’s Information.
Investor Charter - Stock Broker
Investor Charter - Portfolio Manager
Depository Participant
1. Vision
Towards making Indian Securities Market - Transparent, Efficient, & Investor friendly by providing safe, reliable, transparent and trusted record keeping platform for investors to hold and transfer securities in dematerialized form.
2. Mission
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To hold securities of investors in dematerialised form and facilitate its transfer, while ensuring safekeeping of securities and protecting interest of investors.
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To provide timely and accurate information to investors with regard to their holding and transfer of securities held by them.
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To provide the highest standards of investor education, investor awareness and timely services so as to enhance Investor Protection and create awareness about Investor Rights.
3. Details of business transacted by the Depository and Depository Participant (DP)
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A Depository is an organization which holds securities of investors in electronic form. Depositories provide services to various market participants - Exchanges, Clearing Corporations, Depository Participants (DPs), Issuers and Investors in both primary as well as secondary markets. The depository carries out its activities through its agents which are known as Depository Participants (DP). Details available in the link https://nsdl.co.in/dpsch.php
4. Description of services provided by the Depository through Depository Participants (DP) to investors
(1) Basic Services
(2) Depositories provide special services like pledge, hypothecation, internet based services etc. in addition to their core services and these include
5. Details of Grievance Redressal Mechanism
(1) The Process of investor grievance redressal
6. Guidance pertaining to special circumstances related to market activities: Termination of the Depository Participant